Sector:
B2B SasS
Key Market:
LATAM
Paid Marketing Budget:
5-figures/month
Engagement Type:
Paid Marketing Partner
Duration:
24 motnhs
Product:
Callbell is an omnichannel messaging platform enabling sales and support teams to manage WhatsApp, Instagram, Facebook Messenger and Telegram from a single shared inbox.

Mathieu and Gaurav know paid acquisition inside out. They helped us grow steadily on our most important channel. What stood out is that they go beyond running campaigns — joining sales calls and using ground-level feedback to sharpen the strategy.

Giacomo
COO

Market challenges

  • Hypercompetitive space with many players fighting for the same audience on both product and distribution — standing out requires precision, not just spend.
  • Limited visibility into true market depth made it hard to know where scalable, efficient growth was actually available.

Paid challenges

  • Overly automated account structure masked the real drivers of growth, making optimization difficult
  • Incomplete full-funnel tracking prevented any reliable understanding of what drove paying customers vs. signups.
  • Trusting incrementality while scaling Acquisition Budgets

What we did

Rebuilt the Account Structure and Paid environment from the ground up — fixing the data layer, restructuring the account, and unlocking the market depth needed to scale confidently.

1️⃣ Tracking & Attribution Fix

Implemented cleaner attribution across both the paying and demo funnels - giving the team additional visibility into what was actually driving revenue, not just signups.

2️⃣ Account Restructure & Segmentation

Rebuilt the account structure to surface granular performance insights — identifying what drove higher-paying client rates and enabling confident, data-backed optimisation.

3️⃣ Market Depth & Competitive Dominance

Mapped true demand depth across key zones and secured dominant positions on the highest-intent queries — systematically eliminating competitor presence where it mattered most.

🚀 2× Increase in Monthly Budget
Scaled spend while keeping unit economics stable - proving the channel's ability to grow efficiently at scale.
📊 Full-Funnel Visibility
Clean attribution across paying and demo funnels, with more accurate data that guides budget decision.
🗺️ Untapped Market Unlocked
Identified high-intent segments across LATAM that opened new traffic volume and enabled scalable, sustainable growth.

Case studies

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